Terms of service

Orders & Shipping: Please note when you place an order, your payment may take a few days to process. When placing an order bear in mind the construction time which can take up to 10 days. In the case that it is an inconvenience to you, we also have a range of luxury pre-made wigs in stock ready to ship same day (for orders placed before 1pm Monday to Friday) for next day delivery **UK ORDERS ONLY** 

 

UK ORDERS: All deliveries will be sent via Royal Mail and all packages will need to be signed for; and once your order has been processed you will receive an email with your tracking number.            

 

INTERNATIONAL ORDERS: All deliveries will be sent via DHL and will need to be signed for.   

Once your order has been processed you will receive an email confirmation with your tracking number. 

When placing an order bear in mind the construction time as stated above 1-3 days DHL delivery cost and delivery timings.

 

Region                                              Cost                           Days

Europe EU                                    £34.95                  up to 3 days

Europe Non-EU`                          £36.95                  up to 3 days

USA/Canada/ Mexico               £37.95                   up to 4 days

Rest of the world                        £49.95                   up to 5 days

 

Please note that CillaMallia is not liable for customs fees and other charges associated with international orders once items have been dispatched. 

Once your order is dispatched our chosen courier service is liable for ensuring your parcel is delivered within their timescales.